Privacy Policy

BSM PROPERTIES L.L.C., Ajman, United Arab Emirates, operates BSM CRM for authorised commercial brokerage, client services, transaction management and related business operations. Privacy enquiries may be sent to mohamedshawky@bsm-properties.com.

Depending on your authorised use of BSM CRM, we may process account and contact information, project and investment preferences, communications and service requests, viewing and transaction records, contracts, invoices, payments, documents you choose to upload, and security or audit information needed to protect accounts and maintain an operational record. We use this information to provide requested services, manage authorised workflows, communicate with you, maintain records, prevent fraud or misuse, and comply with applicable legal and regulatory obligations.

We do not sell personal data. Information may be processed by technology providers used to host, authenticate, secure or operate BSM CRM and may be shared with professional advisers, counterparties or competent authorities only where necessary for a transaction or service you request, where you instruct us to do so, or where disclosure is legally required. Access inside BSM is role-based and restricted according to operational need.

We retain account and operational data only for as long as reasonably necessary for the purposes described above. Brokerage, contractual, accounting, tax, compliance, dispute or government-service records may need to be retained for a legally required or legitimate record-keeping period. When information must be retained after an account-deletion request, access is restricted and the retained information is used only for the applicable legal, security, fraud-prevention or record-keeping purpose.

BSM CRM users may request deletion of their account and associated personal data through our public account-deletion page. After verification, BSM will delete or de-identify personal data that is no longer required, subject only to information that must be retained for legitimate legal, security, fraud-prevention, accounting or regulatory reasons. Merely suspending an account is not treated as completion of a valid deletion request.

You may contact BSM to ask about your personal data, correct inaccurate information, or request deletion where applicable. We may need to verify your identity before acting on a privacy or deletion request. For privacy enquiries, email mohamedshawky@bsm-properties.com.