BSM CRMCUSTOMER RELATIONSHIP MANAGEMENTBSM CRM · BSM PROPERTIES L.L.C.
Terms of Use
Terms for BSM CRM. Effective: 19 August 2026.
Service and account use
BSM CRM is operated by BSM PROPERTIES L.L.C. for commercial brokerage, client services, project management, transaction coordination and related administrative workflows. You must provide accurate information, keep your login credentials secure, and use only the functions and records you are authorised to access.
Authorised access and acceptable use
You must not attempt to bypass access controls, obtain another user’s confidential information, interfere with the service, automate abusive requests, copy restricted project data, or use the platform for unlawful, fraudulent or misleading activity. BSM may restrict or suspend access where reasonably necessary to protect users, data, transactions or the service.
Brokerage and transaction information
Information shown in the app may support brokerage and transaction workflows but does not by itself replace a signed agreement, official government record, final authority approval, legal advice, tax advice or professional due diligence. Prices, availability, transfer requirements and third-party or authority fees may change until formally confirmed.
Documents, communications and records
Documents, messages, approvals, status updates and transaction records submitted through the platform may be retained as part of BSM’s operational and compliance record. Users remain responsible for reviewing documents before signing and for ensuring that information they submit is accurate and authorised for use.
Privacy and device features
Personal data is handled in accordance with the BSM Privacy Policy. Mobile operating-system permissions may be presented when a feature genuinely requires access to a device capability. Access should be granted only when you choose to use that feature, and you can manage device permissions through Android settings.
Availability and changes
BSM may update the app, security controls, workflows or these terms to maintain service quality, comply with law or improve operations. Reasonable efforts are made to keep the service available, but uninterrupted availability is not guaranteed where maintenance, network outages, platform providers or other circumstances are outside BSM’s control.
Contact
Questions about these terms may be sent to mohamedshawky@bsm-properties.com.